Identityθ

Know every customer.
Predict every move.

Stop treating customers as transactions. Identityθ creates a living profile for every shopper — unifying purchase history, browsing behavior, channel preferences, and conversation context across web, WhatsApp, email, and app. Then it predicts their next move — churn risk, purchase intent, and lifetime value — updated in real time.

PS
Priya S.
Customer Profile
Lifetime Value
$150
Churn Risk
Low (12%)
Next Purchase
~3 days
Preferred Channel
WhatsApp
Purchase Frequency

What makes Identityθ different

Unified Customer Profiles

Every interaction across web, WhatsApp, email, and app flows into one living profile. Purchase history, browsing behavior, support conversations, and channel preferences — no more data silos.

Predictive Scoring

Daily-updated scores for churn risk, purchase intent, and lifetime value per customer. Know who's about to leave, who's ready to buy, and who your VIPs are — before they tell you.

Smart Consumption Modeling

Predicts when each customer will run out of consumable products based on their unique usage patterns. Powers Skillθ replenishment reminders with precision timing.

Live in three steps

1

Connect your channels

Connect your store, WhatsApp, email, and support channels. Identityθ starts ingesting data immediately.

2

Unified profiles build in real time

Identityθ builds and continuously updates unified profiles as customers interact across every touchpoint.

3

Predictive scores power automation

Predictive scores and consumption models power personalized automation across all xθ products.

Results that speak for themselves

360°
Customer view
Real-time
Profile updates
Daily
Predictive scores
Zero
Data silos

How brands use Identityθ

01

Churn Prediction & Prevention

Identify at-risk customers before they leave and trigger automated winback via Skillθ.

02

Purchase Intent Scoring

Know which visitors are ready to buy and prioritize them with personalized offers.

03

Customer Lifetime Value Tracking

Track LTV by cohort, channel, and product to optimize acquisition spend.

04

Consumption-Based Replenishment

Predict product run-out dates per customer to drive perfectly timed reorders.

Ready to truly know your customers?

Book a Demo ›