Engageθ · WhatsApp Commerce for D2C Brands

Your customers live on WhatsApp.
Sell to them there.

Engageθ turns WhatsApp into your highest-converting sales channel. Automated cart recovery, COD confirmation, broadcast campaigns, and AI-powered conversational commerce. 98% open rate. 15-25% cart recovery. Built on the official WhatsApp Business API.

WhatsApp as a revenue channel

Cart Recovery Flows

Automated 3-step sequence at 30 minutes, 4 hours, and 24 hours after abandonment. Product images, one-tap checkout links, and personalized incentives. 15-25% recovery rate, 5x higher than email.

COD Confirmation

Verify COD orders via WhatsApp before shipping. Customer confirms with a single tap. Reduces RTO by 25-40%. Filters out impulse orders, fake addresses, and duplicate orders across platforms.

Broadcast Campaigns

Send product launches, flash sales, and festive offers to segmented audiences. 98% open rate vs 20% for email. RFM-powered targeting from Insightθ ensures you message the right customers, not everyone.

Two-Way AI Chat

AI-powered conversational commerce. Customers ask about products, sizing, ingredients, availability. The AI understands natural language - "show me face wash under 500" - and responds with relevant products from your catalog.

WhatsApp Catalog

Product catalog synced from Shopify or WooCommerce, browsable inside WhatsApp. Customers browse, add to cart, and checkout without leaving the conversation. Catalog updates automatically when you add or change products.

Smart Sequencing

Order confirmation, shipping updates, delivery ETA, review requests, replenishment reminders - all automated and timed based on actual customer behavior. Each message builds toward the next purchase.

10 use cases, one WhatsApp channel

Revenue Recovery
01

Abandoned Cart Recovery

3-step sequence with product images and one-tap checkout. 15-25% recovery rate.

02

Failed Payment Recovery

Instant WhatsApp with alternative payment link when checkout payment fails.

03

COD Order Confirmation

One-tap confirmation reduces RTO by 25-40%. Offers prepaid discount to convert.

04

NDR Resolution

Delivery failed? WhatsApp customer to reschedule. Recovers 40-60% of NDRs.

05

COD-to-Prepaid Nudge

Post-order message offering prepaid discount. "Pay now via UPI, save ₹100."

Growth & Retention
06

Product Launch Broadcast

Announce new products to targeted segments. 98% open rate, 45-60% read rate.

07

Replenishment Reminders

Timed based on product consumption cycle. "Your serum is running low. Reorder?"

08

Review Collection

Post-delivery review request with one-tap rating. Photo review incentive included.

09

Win-Back Campaigns

Re-engage at-risk customers identified by Insightθ RFM analysis. Personalized offer.

10

Conversational Shopping

Customers browse catalog, ask questions, and place orders inside WhatsApp chat.

Three steps to WhatsApp revenue

1

Connect Your Store

Link your Shopify or WooCommerce store and WhatsApp Business API. Engageθ syncs your catalog, orders, and customer data automatically.

2

Set Your Flows

Choose which flows to activate - cart recovery, COD confirmation, order updates, broadcasts. Customize timing, messaging, and incentives per flow.

3

AI Engages, You Earn

Engageθ handles conversations, recovers carts, and drives repeat purchases. You track revenue attribution, open rates, and conversion in real-time.

Numbers that outperform every other channel

98%
Open Rate
15-25%
Cart Recovery
25-40%
RTO Reduction
500M+
WhatsApp Users in India

Frequently asked questions

WhatsApp commerce is selling products and recovering revenue directly through WhatsApp. Engageθ automates cart recovery (15-25% recovery rate), COD confirmation (reduces RTO by 25-40%), broadcast campaigns (98% open rate), and AI-powered conversational shopping. Customers can browse your catalog, ask questions, and place orders without leaving WhatsApp.

When a customer abandons their cart, Engageθ sends a reminder at 30 minutes with product image and checkout link, a nudge at 4 hours with social proof or a small incentive, and a final message at 24 hours with urgency. Each includes a one-tap checkout link powered by Cartθ data with exact product details, images, and personalized pricing.

WhatsApp uses per-message pricing. Utility messages (order updates, shipping notifications) sent within an active service window are free. Marketing messages (broadcasts, promotions) cost approximately Rs 0.50-0.80 per message. Engageθ optimizes costs by targeting only customers likely to convert and maximizing free service windows for transactional messages.

Yes. Engageθ syncs your product catalog from Shopify or WooCommerce into WhatsApp. Customers can browse, ask about sizing or ingredients, add to cart, and complete checkout with a payment link - all within the conversation. The AI understands natural language like "show me face wash under 500" and responds with relevant products.

Engageθ is deeply integrated with the xθ ecosystem. Cartθ feeds abandoned cart data for precise recovery. Insightθ provides RFM segments so broadcasts target the right customers. Identityθ gives unified customer context in every conversation. Secureθ tokenizes PII in chat logs. Voiceθ escalates to a phone call when WhatsApp doesn't convert. No standalone WhatsApp tool offers this depth of integration with your entire commerce stack.

Email gets 20% open rate. WhatsApp gets 98%. The math is simple.

Engageθ turns WhatsApp into your highest-converting channel with automated cart recovery, COD confirmation, broadcasts, and AI-powered conversational commerce.

Start Selling on WhatsApp ›